A digital voting experience designed to reduce errors and confusion, built from UX research and prototypes through repeated rounds of usability testing.
Voting interfaces carry unusually high stakes: a confusing layout or ambiguous control can change the outcome of an election. Our team set out to design an interface that was clear, accessible, and error-resistant for a wide range of voters.
I contributed to research and personas, paper prototyping, documentation of our design decisions, final mockups and high-fidelity prototypes, and multiple rounds of usability testing that reshaped the wireframes at every stage.
We grounded every decision in research and testing, lots of usability testing and revised wireframes at each stage, rather than assumptions, so the final design reflected how real voters actually navigated the flow.
Understanding the range of voters, different ages, abilities, and comfort levels with technology, to design for inclusivity from the start.
Rapid low-fidelity sketches to test the ballot flow and catch confusion before investing in high-fidelity design.
Every design choice recorded with its rationale, so trade-offs stayed transparent and defensible.
Repeated rounds of testing with revised wireframes at each stage, converging on a clear, error-resistant final design.
The full set of deliverables from research through final design:
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